Terms of Service

Last updated: August 1, 2026

These Terms of Service (“Terms”) govern your access to and use of the Pepticore website, products, customer support services, and communications operated by Renaissance Wave LLC.

By accessing our website, creating an account, placing an order, or communicating with Pepticore, you agree to comply with these Terms. If you do not agree, you must discontinue use of our website and services.

1. Acceptance of Terms

Welcome to Pepticore. These Terms govern your access to and use of https://pepticore.co, operated by Renaissance Wave LLC.

By accessing the website or placing an order, you represent that you have read, understood, and agreed to these Terms, our Privacy Policy, Return and Refund Policy, and any other policies displayed on the website.

2. Company Information

Pepticore is operated by:

Renaissance Wave LLC
Company Registration Number: B20260145556

Business Address:
2108 N St Ste N
Sacramento, CA 95816
United States

Website: https://pepticore.co
Email: contact@pepticore.co
Phone and SMS: +1 (571) 688-3488

3. Eligibility

You must be at least 21 years of age to purchase products from Pepticore.

By placing an order, you represent and warrant that:

  • You meet the minimum age requirement.

  • The information you provide is accurate and complete.

  • Your purchase, possession, storage, and intended use of the products are lawful in your jurisdiction.

  • You have the appropriate qualifications, facilities, and knowledge required to handle research materials safely.

Pepticore reserves the right to request additional information to verify eligibility.

4. Research Use Only

All products sold by Pepticore are supplied exclusively for laboratory research purposes.

Products are intended for qualified researchers, laboratories, educational institutions, and scientific professionals.

Products are not intended for human or veterinary use, consumption, administration, diagnosis, treatment, prevention of disease, or therapeutic applications.

Nothing published on the Pepticore website should be interpreted as medical, pharmaceutical, dosing, treatment, or regulatory advice.

Customers are solely responsible for ensuring compliance with all applicable federal, state, and local laws relating to the purchase, possession, storage, handling, transportation, and use of research materials.

Pepticore reserves the right to refuse or cancel an order when it has reasonable concerns regarding the proposed use of a product.

5. Orders

All orders are subject to acceptance, verification, product availability, and legal compliance.

Pepticore may refuse, limit, suspend, or cancel an order for reasons including:

  • Suspected fraud or unauthorized payment.

  • Incorrect billing or shipping information.

  • Product availability issues.

  • Pricing or website errors.

  • Failure to satisfy eligibility requirements.

  • Suspected prohibited or unlawful use.

  • Compliance or security concerns.

An order confirmation does not guarantee acceptance or shipment. An order is accepted when it has been processed and dispatched.

If Pepticore cannot fulfill an order after payment has been received, the applicable amount will be refunded to the original payment method.

6. Order Verification

Pepticore may verify certain orders before shipment to protect customers and reduce fraudulent activity.

We may request additional information to confirm:

  • Customer identity.

  • Payment authorization.

  • Billing details.

  • Shipping information.

  • Eligibility to purchase research materials.

Orders that cannot be verified may be delayed, cancelled, or refunded.

7. Pricing and Payment

All prices displayed on the website are listed in United States Dollars (USD).

Applicable taxes, shipping fees, and other charges will be displayed during checkout where required.

Orders are processed only after successful payment authorization. Pepticore may correct pricing errors or cancel an order affected by inaccurate pricing.

Payment transactions are processed by third-party payment providers. Pepticore does not directly store complete payment card numbers or card security codes on its own servers.

8. Shipping Services

Pepticore currently ships exclusively within the United States.

Orders placed before 1:00 PM Eastern Time on business days are generally prepared for shipment on the same business day. Orders placed after the cutoff, on weekends, or on holidays may be processed on the next business day.

Most orders are estimated to arrive within 2–3 business days after dispatch.

Shipments are primarily handled by the United States Postal Service (“USPS”). Pepticore may use another equivalent carrier when reasonably necessary.

Once an order has been dispatched, the customer will generally receive an email containing shipment confirmation and tracking information.

Delivery times are estimates only and are not guaranteed. Pepticore is not responsible for carrier delays, severe weather, service interruptions, incorrect addresses, or events outside its reasonable control.

9. Customer Responsibilities

Customers are responsible for providing accurate and complete:

  • Billing information.

  • Shipping information.

  • Email addresses.

  • Telephone numbers.

  • Order and account details.

Customers should review all order information before completing checkout.

Pepticore is not responsible for delays, failed deliveries, returned packages, lost shipments, or additional costs resulting from incorrect or incomplete information provided by the customer.

Customers are also responsible for monitoring tracking information and providing a secure delivery location.

10. Returns and Refunds

Returns, replacements, cancellations, and refunds are governed by the Pepticore Return and Refund Policy, which forms part of these Terms.

Due to the nature of research materials, certain products may not be eligible for return after shipment, delivery, opening, improper storage, or loss of chain of custody.

Nothing in these Terms limits any rights that cannot legally be excluded under applicable law.

11. Product Information

Pepticore makes reasonable efforts to ensure that product descriptions, specifications, images, prices, availability, purity information, and supporting documents are accurate.

However, typographical errors, inaccuracies, omissions, or technical issues may occasionally occur.

Product images are provided for general presentation purposes. Packaging, labels, colors, and other visual details may vary between production lots.

Pepticore may correct errors, update product information, or cancel orders affected by inaccurate information without prior notice.

12. Product Availability

Product availability is subject to change without notice.

Pepticore may:

  • Discontinue a product.

  • Modify product specifications.

  • Limit purchase quantities.

  • Update pricing.

  • Restrict sales to certain customers or locations.

  • Remove a product from the website.

Adding a product to a cart does not reserve inventory.

13. SMS Customer Support Terms

Customers may voluntarily contact Pepticore by SMS at +1 (571) 688-3488 for assistance with orders, shipping, delivery, returns, account questions, customer service requests, and general product information.

By sending an SMS to Pepticore, you consent to receive customer-care SMS messages related to your inquiry.

Pepticore does not use this customer support program to send unsolicited marketing or promotional messages.

Message frequency varies depending on the nature and duration of the customer support conversation. Message and data rates may apply according to your mobile carrier and service plan.

You may reply:

  • STOP to stop receiving SMS messages.

  • HELP to request assistance.

After you send STOP, Pepticore may send one final message confirming that you have been unsubscribed. You may need to contact us by email if you require further assistance after opting out.

Consent to receive SMS messages is not a condition of purchase.

Wireless carriers are not responsible for delayed or undelivered messages. Availability of SMS services may depend on your carrier, device, network coverage, and location.

Your participation in the SMS customer support service is also governed by the Pepticore Privacy Policy. Mobile information and SMS consent data are not sold or shared with third parties or affiliates for marketing or promotional purposes.

14. Electronic Communications

By contacting Pepticore electronically, you consent to receive communications from us electronically in response to your request.

Electronic communications may include:

  • Order confirmations.

  • Payment notifications.

  • Shipping and tracking updates.

  • Account and security notices.

  • Customer support responses.

  • Legally required notices.

Transactional and customer service communications are separate from optional marketing communications.

15. Intellectual Property

All content available through the website, including text, graphics, logos, product names, product descriptions, photographs, videos, documents, reports, software, and website design, is owned by or licensed to Renaissance Wave LLC.

No content may be copied, reproduced, modified, distributed, republished, displayed, transmitted, sold, or commercially exploited without prior written authorization.

The Pepticore name, branding, and related visual elements may not be used in a way that suggests affiliation, endorsement, or authorization without written permission.

16. Prohibited Uses

You agree not to:

  • Use the website or products for any unlawful purpose.

  • Purchase or use products inconsistently with their research-use-only designation.

  • Use products for human or veterinary consumption or administration.

  • Misrepresent your identity, qualifications, age, or intended use.

  • Submit fraudulent payment or account information.

  • Interfere with the operation or security of the website.

  • Introduce malicious software or harmful code.

  • Attempt to gain unauthorized access to any system or account.

  • Scrape, extract, or collect website data through unauthorized automated systems.

  • Infringe the intellectual property or privacy rights of Pepticore or another person.

  • Resell, relabel, or represent Pepticore products as your own without written authorization.

Pepticore may suspend access, cancel orders, or report suspected unlawful activity where appropriate.

17. Disclaimer of Warranties

The website and all products are provided on an “as is” and “as available” basis to the fullest extent permitted by applicable law.

Renaissance Wave LLC does not guarantee that:

  • The website will always be available or uninterrupted.

  • Website content will be free from errors.

  • Every product will remain available.

  • Third-party services will operate without interruption.

  • Research outcomes will meet a customer’s expectations.

To the fullest extent permitted by law, Renaissance Wave LLC disclaims express or implied warranties, including warranties of merchantability, non-infringement, and fitness for a particular purpose.

18. Limitation of Liability

To the fullest extent permitted by applicable law, Renaissance Wave LLC and its officers, employees, contractors, and service providers will not be liable for indirect, incidental, consequential, special, exemplary, or punitive damages arising from:

  • Access to or use of the website.

  • Inability to access the website.

  • Purchase, storage, handling, or use of products.

  • Reliance on website information.

  • Carrier or delivery delays.

  • Unauthorized or prohibited product use.

  • Third-party services or websites.

Where liability cannot be excluded, Renaissance Wave LLC’s total liability will not exceed the amount paid by the customer for the specific order giving rise to the claim.

This limitation does not apply where liability cannot legally be limited or excluded.

19. Third-Party Services and Links

Pepticore may use or provide access to third-party services, including payment processors, shipping carriers, telecommunications providers, analytics services, and external websites.

Pepticore is not responsible for the availability, content, privacy practices, security, or performance of third-party services.

Your use of third-party services may be subject to separate terms and policies provided by those third parties.

20. Governing Law and Jurisdiction

These Terms are governed by the laws of the State of California, without regard to conflict-of-law principles.

To the extent permitted by applicable law, disputes arising from these Terms, the website, or a Pepticore order will be subject to the jurisdiction of the state or federal courts located in California.

21. Severability

If any provision of these Terms is found to be invalid, unlawful, or unenforceable, the remaining provisions will remain in full force and effect.

The affected provision will be interpreted or modified to the minimum extent necessary to make it enforceable where permitted.

22. Changes to These Terms

Pepticore may update these Terms to reflect changes in its services, website, business practices, or legal obligations.

The updated version will be published on this page with a revised “Last updated” date.

Continued use of the website or services after updated Terms are published constitutes acceptance of the revised Terms.

23. Contact Information

For questions regarding these Terms, orders, or customer support, contact:

Renaissance Wave LLC — Pepticore
2108 N St Ste N
Sacramento, CA 95816
United States

Email: contact@pepticore.co
Phone and SMS: +1 (571) 688-3488
Website: https://pepticore.co