Accessibility Statement
Pepticore.co is built so that researchers, lab managers, and purchasing staff can find product information, read lab documents, and place an order however they use the web. This page explains the standard we hold ourselves to, what is already in place, where we still fall short, and how to reach a real person when something gets in your way.
The short version
We aim for WCAG 2.1 Level AA across Pepticore.co, and we are working toward it rather than claiming perfection. Keyboard use, screen readers, magnification, and voice control are all part of how we build and test. Some things are still imperfect, mostly third-party tools and laboratory PDFs, and we list them plainly below.
If something on the site blocks you, email contact@pepticore.co or call +1 (571) 688-3488. We aim to reply within one business day, and we will help you get what you need while the fix is underway.
Accessibility describes how you can use this website. It does not change what our products are: every item on Pepticore.co is sold for laboratory research use only and is not for human or animal consumption.
Our commitment to WCAG 2.1 Level AA
Renaissance Wave LLC, which operates Pepticore, wants every qualified researcher to be able to use this website on equal terms. That includes people who are blind or have low vision, people who are deaf or hard of hearing, people with limited mobility or dexterity, people with cognitive or learning differences, and people who are sensitive to motion or flashing.
Our target is the Web Content Accessibility Guidelines (WCAG) 2.1 at Level AA, published by the World Wide Web Consortium (W3C). WCAG is organized around four principles, and we use them as a working checklist whenever we add or change a page.
Perceivable
Product names, sizes, and notices exist as real text. Images have text alternatives, and color is never the only signal for a state or an error.
Operable
Menus, product links, the cart, and checkout work from a keyboard. Focus is always visible, and you can pause animated content.
Understandable
Plain U.S. English, consistent navigation, labeled form fields, and error messages that say what went wrong and how to fix it.
Robust
Standard, well-formed markup so current browsers and assistive technologies can interpret pages accurately, now and as they update.
What this statement covers and where we stand
This statement applies to every page on pepticore.co, the site operated by Renaissance Wave LLC. The table shows the parts of the shopping experience we test and the specific things we watch for in each.
| Area | What it includes | What we check for |
|---|---|---|
| Storefront and catalog | Home page, the shop, product categories, and individual product pages. | Logical headings, product photos with text alternatives, sorting and filtering controls that work from a keyboard, and links with meaningful names. |
| Lab documentation | The certificate vault and lot-specific certificates of analysis. | Findable lot lookups, readable document titles, and an accessible plain-text alternative available on request. |
| Cart and checkout | Cart, checkout, and the age and research-purpose acknowledgments required for every order. | Visible labels, required fields marked in text, clear error messages, sensible focus order, and acknowledgment boxes that can be read and toggled by keyboard. |
| Orders and tracking | Order confirmation, account pages, and the parcel tracking page. | Status shown as text, not color alone. The tracking tool is third-party content, covered in its own section below. |
| Policies and information | Terms, shipping, refund, privacy, payment, and cookie policies, the legal notice, the FAQ, our Research Use Only Disclaimer, and this statement. | Readable structure, sufficient contrast, expandable sections that work with a keyboard, and motion you can stop. |
| Support | Email and telephone support during posted hours. | A real person available by more than one channel, and replies within one business day. |
Conformance status
We are working toward full conformance with WCAG 2.1 Level AA. That means we have built to the standard and test against it, and that a few areas, listed under Known limitations, do not fully meet it yet. This statement is our own self-assessment and statement of intent. Unless we tell you otherwise on this page, please do not read it as a certificate from an independent auditor.
Accessibility features in place today
These are the measures we apply across the site. Some come from our WordPress theme and commerce plugins, so we re-check them whenever those components update.
Clear page structure
Each page has one main heading followed by ordered subheadings and page landmarks, so screen reader users can jump straight to what they need.
Full keyboard operation
Menus, product links, the cart, and checkout can be reached and used with Tab, Shift+Tab, Enter, Space, and arrow keys, with a visible focus outline on controls.
Text alternatives for images
Product and vial photos carry alternative text describing what they show. Purely decorative graphics are marked so assistive tools skip them.
Readable color contrast
Text and controls on our information pages meet the 4.5:1 minimum for body text and 3:1 for large text and interface parts. Color never carries meaning alone.
Resizable text and reflow
Text can be enlarged to 200% in the browser without losing content, and layouts reflow to a single column on small screens instead of scrolling sideways.
Important notices as real text
Research-use-only, age 21 and over, and U.S.-only shipping statements are written as text, not baked into images, so they can be read aloud and enlarged.
Labeled forms, clear errors
Checkout fields have visible labels, required fields are marked in words, and errors explain what to fix and where.
Descriptive links and buttons
Links say where they go, such as “Certificate vault” or “Shipping Policy”, instead of “click here”, so they make sense out of context.
Motion you control
This page respects your device’s reduced-motion setting, has a Pause motion button at the top, and contains nothing that flashes more than three times per second. We apply the same rule to any animated page we publish.
Plain U.S. English
Short sentences, technical terms explained where they appear, and consistent names for pages and actions.
Works across devices
Responsive layouts for desktop, tablet, and phone, with touch targets sized for fingers and no need for hover to reveal essential content.
Human help beside the website
If a page does not work for you, you can email or call and reach a person during support hours.
Keyboard path check
Every step from the catalog to checkout should be reachable with the Tab key, in a logical order, with a visible focus ring. This is the path we walk before releasing changes.
Contrast readout
Measured contrast ratios for the color pairs used on this page. WCAG 2.1 AA asks for at least 4.5:1 for regular text; the white marker on each bar shows that line.
Accessibility across the Pepticore shopping journey
A research supplier’s store is not a typical retail page. Buyers compare product sizes, check lot documentation, and confirm eligibility before paying. Here is how accessibility applies at each stop.
Browsing the catalog
Listings use real headings and lists, and each product link has a clear name. A screen reader user can jump by heading or list instead of tabbing through every card.
Reading a product page
Names, sizes, and descriptive details are text. Product photos carry alternative text, and any detail that appears only on a label photo is repeated in the written description.
Opening lab documents
Certificates of analysis are produced by a testing laboratory and are tied to a lot number. If a certificate is hard to read with your tools, we will send the key values (lot number, purity result, test method, date) as plain text.
Using the cart
Quantity fields and buttons have text labels, and cart changes are announced in words on the page rather than by color or motion alone.
Completing checkout
Required fields are labeled and marked in text. Errors appear next to the field and say what to fix. The 21-and-over and research-purpose acknowledgments are ordinary checkboxes with full-sentence labels.
Tracking a delivery
Tracking runs through a third-party tool. If it does not work for you, contact us and we will send the carrier’s current status for your parcel by email or phone.
Accessibility and our research-use-only notices
Federal advertising rules expect important disclosures to be clear and conspicuous. For us, that includes being perceivable by people who use assistive technology. It also means accessibility accommodations never change the rules that apply to every customer.
Notices are text, for everyone
“Research use only”, “not for human or animal consumption”, the 21-and-over requirement, and “ships within the USA only” are all written as text near the products and at checkout. A screen reader announces them the same way a sighted visitor reads them.
Same eligibility for every buyer
We can help you complete the age and research-purpose acknowledgments in whatever format works for you, but we cannot waive them. Every buyer must be 21 or older, purchasing for legitimate laboratory research, with a delivery address in the United States.
No health guidance in any format
Large print, plain text, and phone explanations all carry the same content as the website. We do not provide dosing, medical, or personal-use guidance in any format, because our products are not intended for human or animal use.
Assistive technologies, browsers, and devices
We design Pepticore.co to work with the tools people already use. We cannot test every combination of software, version, and settings, so if your setup does not work, tell us and we will look into it.
- Screen readers: NVDA and JAWS on Windows, VoiceOver on macOS and iOS, and TalkBack on Android.
- Browsers: current versions of Chrome, Edge, Firefox, and Safari.
- Magnification and zoom: browser zoom to 200% and operating-system magnifiers, with content reflowing to a single column at narrow widths.
- Voice and switch control: Dragon, Voice Control on Apple devices, and Voice Access on Android. Buttons and links have visible text names so spoken commands match what is on screen.
- Display settings: dark mode, high-contrast and forced-colors modes, and the reduced-motion preference.
- Devices: desktop and laptop computers, tablets, and phones.
What a screen reader hears
An example of how a checkout page reads aloud when labels and structure are right.
- Heading level 1 — Checkout
- Edit text, required — Shipping address, street
- Checkbox, not checked — I am 21 or older and I am buying for laboratory research only
- Button — Place order
How we test, and how we keep improving
Accessibility is not something we finish. Automated scanners find only part of the problems, so we combine them with hands-on checks and with what you tell us.
Before launch
New pages, product templates, and checkout changes get an automated scan, a keyboard-only walkthrough, a 200% zoom check, and a contrast check before they go live.
After updates
When the theme, WordPress core, a plugin, or a payment or checkout component updates, we re-check the main shopping journey.
Full reviews
At least twice a year we review the storefront, lab documents, checkout, and policy pages end to end, including screen-reader spot checks.
Listening to you
Every barrier report is read by a person, logged, and prioritized by how much it blocks someone from finding information or buying.
Fix and record
We fix confirmed issues, note what changed, and update this statement whenever our practices or known limitations change.
Known limitations
We would rather you know about the rough edges before you order than discover them at checkout. Where a limitation exists, we say what you can do about it.
- Laboratory PDF documentsCertificates and chromatograms are generated by testing laboratories. Some are scanned images or contain charts with no text equivalent. Ask us and we will send the key results as plain text.
- Text inside product photosSome label images include printed text. We repeat the important details in the written description, but older images may lag behind. Tell us if a detail is missing.
- Analytical data tablesWhere we present test results in a table, header relationships may not be perfect for every screen reader. We can send the same data as a simple list.
- Third-party toolsPayment forms, tracking tools, and cookie or consent banners come from other companies and may fall short of WCAG in ways we cannot fix directly. See the third-party section below.
- Decorative animationThis page uses decorative motion. It includes a Pause motion button and honors your reduced-motion setting. If you meet motion elsewhere on our site that you cannot stop, let us know.
- Content added after a reviewNew products and pages are checked before launch, but small issues can slip through between full reviews. Reports from visitors help us catch them sooner.
None of these limitations is an excuse. Each one has a workaround through our support team, and each one is on our improvement list.
Content and tools we do not fully control
Parts of Pepticore.co are delivered by other companies. We do not write or control their code, so we cannot promise that every third-party component meets WCAG 2.1 Level AA. The statements in this document describe the content and features that Pepticore builds and maintains.
Payment processing
Card forms and any bank or authentication steps are run by our payment providers. Our Payment Policy explains how payments work. If a payment step is not usable for you, contact us before abandoning your order.
Shipping and tracking
Carriers and the tracking tool on our parcel tracking page are third-party services. See our Shipping Policy for delivery details, and ask us if you need a status update in another format.
WordPress theme and plugins
Our theme, commerce, and utility plugins are built by outside developers. We choose components with accessibility in mind, test them in our setup, and report problems to the developers when we find them.
Privacy and consent tools
Cookie banners and privacy request tools are supplied by third parties. Read our Cookie Policy and Privacy Policy, or contact us directly to exercise your choices.
Laboratory documents
Certificates of analysis are issued by independent testing laboratories in their own formats. We publish them in the certificate vault and provide plain-text key values on request.
External websites and hosted assets
Links to government agencies, the W3C, and other outside sites are provided for reference, not endorsement. Web fonts and content-delivery services load from their providers and are outside our direct control.
What we do about it: we pick vendors that state a commitment to accessibility where a choice exists, we ask them to fix defects we find, and we offer a human alternative (email or phone) whenever a third-party tool blocks you. If a third-party tool stops you from finding information or buying, please report it to us anyway. We will treat it as a real barrier even though the fix may sit with someone else.
Get help now or report an accessibility barrier
How we can help while a fix is underway
- Talk through product listings and order questions by phone or email with a real person.
- Receive lab document key values (lot number, purity result, test method, date) as plain text, or other formats we can reasonably provide, such as large print.
- Get order and delivery status sent to you directly when the tracking tool does not work for you.
- Work with us on another route to complete an eligible order when a page blocks you, within the eligibility rules that apply to every buyer.
- Call through a relay service. Dial 711 and give the relay operator our number, +1 (571) 688-3488, and we will take the call like any other.
Report a barrier
Tell us what happened. You do not need to share anything about your health or disability, only what the page did or did not do.
- The page address (URL), or the name of the page or product.
- What you tried to do and what went wrong.
- Your browser, device, and any assistive technology you use, if you know them.
- How you would like us to reply: email or phone.
The federal rules behind this statement
Accessibility law in the United States is a mix of statutes, agency rules, and court decisions. This is our plain-language summary of what applies to an online store like ours and what we use as benchmarks. It is general information, not legal advice, and it does not limit any right you have under federal or state law.
Americans with Disabilities Act, Title III
Title III prohibits disability discrimination by businesses that are places of public accommodation and requires equal access to their goods and services. Courts have not reached one uniform answer on how Title III applies to stores that operate only online, and the Department of Justice has issued guidance on web accessibility rather than a technical standard for private business websites. Because of that uncertainty, we treat WCAG 2.1 Level AA as our working benchmark and do not rely on any argument that our site is exempt.
Rehabilitation Act, Sections 504 and 508, and the ADA Title II web rule
These provisions apply mainly to federal agencies, recipients of federal funds, and state and local governments, not to a private retailer. They matter to us because many of our customers are universities and public institutions that must buy accessible technology. The DOJ’s Title II web rule adopts WCAG 2.1 Level AA for state and local governments, and in April 2026 the DOJ extended its compliance dates to April 26, 2027 and April 26, 2028, depending on population served. We use that standard as a signal of where regulators are heading. If your institution needs accessibility information for procurement, contact us and we will share what we can.
WCAG 2.1 and WCAG 2.2
WCAG is the technical standard courts, regulators, and settlement agreements most often point to. Level AA is the level most commonly referenced. WCAG 2.2 adds criteria for focus visibility, target size, and simpler authentication. Where it is practical, we already follow those newer criteria on pages we build or revise.
FTC Act, Section 5, and truthful accessibility claims
The Federal Trade Commission prohibits unfair or deceptive practices, including exaggerated claims. The FTC has taken action against overstated claims about how much an automated accessibility tool can achieve. That is why this statement says “target” and “working toward”, lists known limitations, and does not promise that every page is perfect or that any tool guarantees compliance.
FTC Mail, Internet, or Telephone Order Merchandise Rule, and clear disclosures
When you order online, we must ship within the time we state or tell you about a delay and give you a chance to cancel. We give those notices in text, and by phone or email if you ask. The FTC expects important disclosures to be easy to notice and understand on every device, which is one reason our research-use and eligibility notices are plain text placed where you will see them.
Telecommunications relay services
Nationwide relay services let people who are deaf, hard of hearing, or have speech disabilities place calls through a trained operator, and callers can reach the service by dialing 711. We answer relay calls the same way we answer any other call.
How accessibility relates to FDA and research-chemical rules
Making our website and documents easier to use does not change the regulatory status of our products. Our products are laboratory research materials sold for research use only. They are not drugs, dietary supplements, cosmetics, or medical devices, and they have not been evaluated by the FDA for use in people or animals. Accessible formats of our website and documents carry exactly the same content and restrictions as the standard versions.
Where to find our other consumer-law information
This page covers accessibility. Our other consumer-protection information lives on dedicated pages: the Terms of Service, Shipping Policy, Return & Refund Policy, Payment Policy, Privacy Policy, Do Not Sell or Share My Personal Information page, Cookie Policy, and Legal Notice.
State accessibility and civil-rights laws
Every state and the District of Columbia has its own civil-rights law protecting people with disabilities in places of public accommodation, and many read those laws at least as broadly as the ADA. We ship only within the United States, so customers in any state may use this site. The cards below highlight some of the state laws most often relevant to online stores. Citations are for orientation.
Unruh Civil Rights Act and Disabled Persons Act
California guarantees full and equal access to business establishments and treats a violation of the ADA as a violation of its own law, with statutory remedies. We are a California business, so this is our home-state benchmark. We also follow the state’s false-advertising and unfair-competition laws when describing our accessibility.
Cal. Civ. Code §§ 51, 52, 54.1; Bus. & Prof. Code §§ 17200, 17500State and City Human Rights Laws
Both laws bar disability discrimination by providers of public accommodations and are interpreted broadly in favor of people with disabilities. We treat every report from a New York customer as a chance to work out a solution together, which is why we invite you to contact us.
N.Y. Exec. Law § 296(2); N.Y.C. Admin. Code § 8-107(4)Florida Civil Rights Act
Florida prohibits discrimination based on disability in places of public accommodation and separately recognizes the right of people with disabilities to full and equal access to public accommodations.
Fla. Stat. § 760.08; Fla. Stat. § 413.08Illinois Human Rights Act
Article 5 of the Act prohibits disability discrimination in public accommodations and provides an administrative complaint process through the state.
775 ILCS 5/5-102Public accommodation and consumer protection
Massachusetts bars disability discrimination in public accommodations. Its consumer-protection statute, Chapter 93A, also prohibits unfair or deceptive practices, which reinforces our need to describe our accessibility accurately.
M.G.L. c. 272, §§ 92A, 98; M.G.L. c. 93ALaw Against Discrimination
The New Jersey law protects people with disabilities from discrimination by owners and operators of places of public accommodation and is enforced by the state’s Division on Civil Rights.
N.J.S.A. 10:5-4; N.J.S.A. 10:5-12(f)Pennsylvania Human Relations Act
The Act prohibits disability-based discrimination in public accommodation and is administered by the Pennsylvania Human Relations Commission.
43 P.S. § 955(i)Human Resources Code, Chapter 121
Texas gives people with disabilities the same right as others to use and enjoy public facilities. Its Deceptive Trade Practices Act also covers misleading claims, which we take into account in every statement on this page.
Tex. Hum. Res. Code § 121.003; Tex. Bus. & Com. Code § 17.41 et seq.Law Against Discrimination
Washington protects the right to full enjoyment of places of public resort and accommodation without disability discrimination. Its Consumer Protection Act separately addresses deceptive practices.
RCW 49.60.215; RCW ch. 19.86Colorado Anti-Discrimination Act
Colorado prohibits disability discrimination in places of public accommodation. The state also has a separate digital accessibility law for public agencies (HB21-1110). That law does not apply directly to a private retailer, but it shows the direction of state policy.
C.R.S. § 24-34-601Ohio Civil Rights Act
Ohio’s law forbids denying a person the full enjoyment of a place of public accommodation because of disability.
Ohio Rev. Code § 4112.02(G)Persons with Disabilities Civil Rights Act
Michigan prohibits denial of the full and equal enjoyment of public accommodations and services because of a disability.
MCL 37.1302Minnesota Human Rights Act
Minnesota bars disability discrimination in public accommodations and gives people a state complaint route alongside any federal remedy.
Minn. Stat. § 363A.11Oregon public accommodation law
Oregon prohibits denying full and equal accommodations, advantages, facilities, and privileges of a place of public accommodation because of disability.
ORS 659A.403Local civil-rights and consumer laws
Every other state and the District of Columbia has a comparable civil-rights statute and a consumer-protection law against unfair or deceptive practices. We hold this statement to the strictest standard we know of, and we will limit or decline a sale if we reasonably believe it would violate the law where you live.
State attorney general and civil-rights agency websites list local rulesPlease note: state laws change and courts interpret them differently. This summary is informational, is not legal advice, and does not limit any right you may have. If you believe your rights have been affected, speak with a qualified attorney or your state’s civil-rights agency.
Other ways to raise a concern
We hope to resolve any barrier directly with you, and we will not treat you differently for raising one. You are also free to contact an outside agency at any time, without contacting us first.
U.S. Department of Justice
The Civil Rights Division handles ADA questions and complaints. Visit ada.gov or file a report at civilrights.justice.gov.
State civil-rights agencies
Examples include the California Civil Rights Department and the New York State Division of Human Rights. Your own state has a similar agency.
Federal Trade Commission
If you think a statement on our site, including this one, is inaccurate or misleading, you can report it at reportfraud.ftc.gov.
Learn more about the standard
The W3C’s Web Accessibility Initiative explains WCAG and how people with disabilities use the web.
Changes to this statement
We update this Accessibility Statement whenever our site, our testing results, our known limitations, or the legal picture changes in a way that matters to you. That includes a redesign, a new checkout or payment component, a new type of product page, the fix of a listed limitation, or a change in federal or state accessibility rules. The “last updated” date at the top of the page always shows the current version.
This statement was prepared on September 21, 2026, and is effective from that date. Continued use of Pepticore.co after an update means you accept the revised statement, but it never limits any right you have under federal or state law.
Talk to a real person, weekdays
If a page, document, or tool on Pepticore.co is not working for you, or you would like this information in another format, contact us. We aim to respond within one business day.